Shipping policy
Order Processing
All items at thereality.shop are made-to-order. Once your order is placed, it goes through a production process before being shipped.
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Processing Time: Please allow 2–5 business days for your order to be printed and prepared for shipment.
🚚 Shipping Times
Shipping time begins after processing and depends on the destination:
| Location | Estimated Delivery Time |
|---|---|
| United States | 5–10 business days |
| Canada | 7–15 business days |
| International | 10–21 business days |
Note: Delivery time may vary depending on product type, print provider location, customs delays, and local postal service speed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the number of items in your cart. We aim to keep rates fair and transparent.
Split Shipments
Your order may arrive in multiple packages. Since we work with multiple production partners, items may ship from different locations depending on availability and product type.
Tracking Information
Once your order is shipped, you’ll receive an email with tracking information. It may take up to 48 hours for tracking to update.
If you haven’t received a tracking email after 5 business days, please contact us at admin@thereality.report.
Lost, Stolen, or Delayed Packages
We are not responsible for shipping delays, lost, or stolen packages caused by the carrier. However, if your order is marked delivered but you haven’t received it, please reach out and we’ll do our best to assist.
Questions?
Contact us at admin@thereality.report with your order number for any shipping inquiries.