Refund policy

Return Policy

Return Policy

At thereality.shop, we want you to love your purchase. While all sales are final for non-defective items due to the made-to-order nature of our products, we do offer refunds for orders that arrive damaged, misprinted, or defective.

Refund Eligibility:

You may request a refund within 30 days of delivery if:

  • Your item arrived damaged

  • Your item has a printing/manufacturing defect

  • You received the wrong item

To request a refund, email admin@thereality.report with:

  • Your order number

  • A clear photo of the issue

  • A brief description

Once approved, your refund will be processed to the original payment method.

Non-Refundable:

  • Items ordered in the wrong size or color

  • Buyer’s remorse

  • Orders placed with incorrect shipping information

Because all products are custom printed through our fulfillment partner, we cannot accept returns or exchanges for other reasons at this time.

Thank you for supporting The Reality Report!