Refund policy
Return Policy
Return Policy
At thereality.shop, we want you to love your purchase. While all sales are final for non-defective items due to the made-to-order nature of our products, we do offer refunds for orders that arrive damaged, misprinted, or defective.
Refund Eligibility:
You may request a refund within 30 days of delivery if:
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Your item arrived damaged
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Your item has a printing/manufacturing defect
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You received the wrong item
To request a refund, email admin@thereality.report with:
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Your order number
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A clear photo of the issue
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A brief description
Once approved, your refund will be processed to the original payment method.
Non-Refundable:
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Items ordered in the wrong size or color
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Buyer’s remorse
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Orders placed with incorrect shipping information
Because all products are custom printed through our fulfillment partner, we cannot accept returns or exchanges for other reasons at this time.
Thank you for supporting The Reality Report!